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Shipping & duties

The disclosed seller ships accepted orders from China for the shipping charge shown at checkout.

Order checkout remains paused until the seller's legal identity and contact details are published.

Destinations

Every destination not listed in the checkout blocklist is available. Availability is not a promise that every product can lawfully enter a destination. The factory reviews paid orders for fulfillment, and the customer remains responsible for destination-specific permissions and restrictions.

Dispatch and delivery

Delivery estimates, if provided for an accepted order, are estimates rather than guarantees. Customs review, carrier handling, local conditions, and incomplete contact information can cause delays.

Address accuracy

Provide a complete deliverable address and reachable international-format phone number. Contact the seller promptly if anything is wrong; an address may not be changeable after dispatch.

Customs and import costs

The website shipping charge does not include import VAT/GST, customs duties, brokerage, permits, inspections, or other destination charges. The customer is responsible for these amounts where applicable.

Delivery problems

Contact the seller using the details shown on this page and include the order ID for a lost, damaged, detained, or incorrectly delivered shipment.

Questions: support@peptonium.com

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